Zermatt is a lively winter resort high up in the Alps with its trademark mountain peak, the Matterhorn, towering over the village. One of the premier ski resorts in Switzerland, traffic free Zermatt offers wonderful winter scenery and numerous activities for all tastes. The surrounding peaks are easily accessible, with stunning panoramas and outstanding mountain restaurants.

Itinerary :

Day 1 - Arrive In Zermatt

Arrive in Switzerland; onward by rail to Zermatt. Pick-up by hotel from the station and settle into your room with Matterhorn View and balcony. A sumptuous evening meal with choice will let you relax from today’s travel.

Day 2 - Explore The Area

Enjoy a generous buffet breakfastat your hotel this morning with hot and cold dishes.Your first full day in Zermatt is at leisure. Get to know the different areas, visit the Matterhorn Museum explaining the development of Zermatt as well as the triumphs and tragedies ofthe people who tried to conquer the mighty Matterhorn Mountain.Dinner at your hotel.

Day 3 - Gornergratexcursion

Breakfast at your hotel.The excursion to the Gornergrat is one of the most famous and truly spectacular experiences in Zermatt. A cogwheel train crosses stunning bridges and travels through tunnels and idyllic forests up to 3,089m. The view of 29 peaks from the top is dominated by the dramatic Matterhorn.Why not try one of the prepared-walking paths or soak up some sunshine on the terrace of the Gornergr at Restaurant.

Day 4 - At Your Leisure

Breakfast at your hotel.Take advantage of your 25%discount voucher for wellness treatments, or simply enjoy the facilities, including an indoor pool, Jacuzzis, saunas, aroma steam room and relaxing winter garden.Dinner at your hotel.

Day 5 - Departure

Breakfast this morning at your hotel. Depart Zermatt.

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Inclusions :

• Rail travel in 2nd class as per programme incl. half-fare card
• 4 nights’ accommodation in selected category
• Half board (incl. 4-course dinner withchoice)
• Daily afternoon tea and cake
• Gornergr at excursion
• 25% discount onfirst spa treatment booked in the hotel
• Local taxes
• Travel documentation.

Prices per person in CHF
Package	Double	Single
4 star, Panorama room, half board	1242	1614
Available all season except 21 Dec – 06 Jan

 

Upgrade Options
Upgrade to 1st class rail	CHF 53

 
Terms & Conditions - Regular & Specialized Tours based on Swiss Travel System :

The following conditions regulate the legal relations between you (hereinafter referred to as the client) and Swiss Voyages, a brand of Swiss Travel Bureau GmbH (STB), concerning travel arrangements or other services provided by STB.

Payment

• The full travel price or balance shall be paid before commencement of the tour. In the event of payment not being received by the agreed date, we reserve the right not to provide the tour services and also to claim cancellation costs in accordance with below mentioned cancellation costs.  In the event of any tour being booked less than 28 days before the date of departure, the entire tour amount shall be paid upon receipt of our confirmation.  Also STB reserves the right to charge the additional costs for sending the documents overseas or depositing them at our partner counter at Swiss Airports.

Services

• The contracted services provided by STB shall be exclusively in accordance with the services described in the tour confirmation. We shall assume no liability for any services subsequently added by other parties.
• Unless otherwise stated, all prices are quoted net and in Swiss Francs CHF.
• Swiss Airport + travel documents deposit fee: CHF 35.– per file (Subject to change).
• Document Handover in person with meet & greet:  CHF 100

Programme amendments

• Amendment before conclusion of contract STB shall assume no responsibility for amendments to the tour programme resulting from circumstances beyond our control, measures taken by official authorities, and delays by third parties.  However, STB shall make every effort to inform the client as early as possible of any amendments to the tour programme.

Amendments

• Amendment fee:  CHF 100.– per file by change of travel date,  change of hotel category or name change! (All subject to availability).

Cancellation

• The client may cancel any tour before the departure date. In such an event, STB must receive the cancellation in writing before the said date.

Cancellation costs

• The following cancellation fees shall apply:

From	To	Cancellation Fee	Refund
Up to	31 days	20%	80%
30 days	20 days	40%	60%
19 days	4 days	80%	20%
3 days	0 days	100%	0%

Complaints

• In the event of the client suffering harm or damages or the tour not corresponding with the contracted agreement, the client shall be both entitled and obliged to inform the service provider immediately and request redress. The service provider shall be obliged to provide assistance within a reasonable time. Should such assistance prove impossible or inadequate, the client shall be required to obtain from the service provider in question written confirmation of the harm or damage suffered and the lack of inadequacy of the assistance provided. The service provider in question shall be obliged to furnish such confirmation, but shall not be authorized to approve any such demands for damage or compensation.

Liability

• STB shall reimburse the client for the value of contracted but not provided or poorly provided services or for any additional expenditure incurred, only if it was not possible for the service provider to supply a comparable substitute service on the spot.

International agreements

• In the event of international agreements restricting liability for inadequate or non-fulfilment of contracts, STB reserves the right to apply the conditions of such agreements. Such international agreements exist predominantly in the field of transportation.

Liability exclusions

STB shall not be liable to the client if non-fulfilment of the contract can be traced to the following causes:

1. Negligence on the part of the client before or during the tour
2. Unforeseeable or unavoidable negligence by any third party who is not a party to the contracted provision of services.
3. Acts of God or any occurrence which, despite care and attention, could not have been foreseen or avoided by STB, the intermediary or service provider. In such cases, STB shall not be liable for payment of any compensation or damages whatsoever.

Personal injury, accidents, illness in the event of personal harm, death, physical injury or illness arising from incorrect or non-fulfilment of contract by STB, the company shall assume liability only if such harm, death, physical injury or illness was occasioned by STB or service providers. Any such liability shall be subject to international agreements.

Loss or damage of property

• In the event of loss or damage of property arising from incorrect or non-fulfilment of contract by STB, the liability of STB shall be restricted to a maximum sum equal to twice the tour price, unless such damage or loss was caused intentionally or due to negligence by the client or tour participants. Amounts of any such liability shall be subject to lower limits specified by international agreements.

Insurances

• The liability of travel, transport and airline companies is limited. STB therefore recommends the client to arrange for appropriate supplementary insurance cover (for example luggage, cancellations, accidents, illness, and possible repatriation costs). The all-inclusive prices quoted by STB include no insurance cover.

Entry, visa and health regulations

• STB shall not be responsible for the issuing or prolongation of any travel documents and visas. In the event of a cancellation due to the non-receipt or late receipt of a travel document, the Cancellation conditions shall apply.

Applicable law and place of jurisdiction in contractual relations between you and STB, only Swiss law shall apply. In the event of any legal action against STB, notice of such action shall be submitted only to the head office of STB in Zürich, Switzerland.